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FAQs & Shipping

How is my playdough made?

All ingredients are natural, and are scented in the same way, or with essential oils. Our playdough gets it lovely colours from fruit and vegetable concentrate, or food based colours.

Is playdough just for kids?

No way! Our playdough is deliberately designed and created for all. Whether you enjoy playing alongside or with children, or even in your workplace. The essential oils are uplifting, or calming, and make for great stress balls!

What happens if the playdough is accidentally eaten by little mouths?

Whilst our playdough is all natural, we do suggest keeping it for play only and not eating! :) Don’t worry if your little has a nibble, it won’t harm them!

Shipping

Postage is flat rate of $11 standard or $18 express. Orders over $150 are shipped free. This is for Australia only orders. For international orders, please email gooddoughco@gmail.com 

Can I pick up my order?

Of course! Local collection is available from Melbourne (Greensborough)

Is my playdough custom made or off the shelf?

Your playdough will be made at the time your order is received, unique to you.  Please therefore allow 5 days for your order to be shipped.

How do I care for my playdough?

The jars that your playdough comes gifted in is the best way to store it, in a cool, dry place. Your playdough is likely to have a shelf life of approximately 6 months if the recommended care is followed. Ensure your playdough is kept sealed when not in use. If you do notice it has started to dry a little if it has been left out, knead with your hands, or even add some coconut oil - the smallest amount will do.

Can I return my items or request a refund?

As your playdough is made to order, and can perish, we are not able to offer returns or cancellations. Should you have any issues with your order, please contact us. 

Can I discuss wholesale or collaborations?

We would love to discuss how we could work together! Please email gooddoughco@gmail.com or contact Sam on 0422154553